Disney XD Channel please help?
My Disney XD Channel has been messing up for the past 3 days it is annoying, is anyone else having this problem, who do you call or message to let them know, it's not on any other channels, so I don't believe that it is a cox cable, or equipment or TV issue, so calling cox cable would not be any help.?
I'm in Las Vegas and channel 6 (CW) and channel 12 (MYTV) are not correct.
Cox cable is sending over the wrong channels for CW (6) and MYTV (12) I have called them 2 times and had a tech come to my home. They know nothing about this. All of my neighbors are having the same problem too, so I know it is a Cox cable network problem. Does anyone know anything about this please? This has been going on for about 4 days now. 3 tvs have cable. 2 cable cards (tivo) and 1 mini contour box. All of them are getting the wrong channel. For CW I have a few shows that record, and they actually are correct when it records! BUT in the afternoon if I try to go to CW (6), it shows me Comet channel. MYTV (12) was showing a news channel the first couple days and then a sports channel the last couple days.
TV Image Freezes and Cannot Watch Prior Station Even After Reboot
I updated my cable box recently before the holidays, a hulking DVR which was almost 8 years old, and have had trouble with my service freezing in all locations of the house (bedrooms, living room, etc.) for about the last month. My wifi has also been going out intermittently, usually at night. Calling the on-call service technicians did not resolve the issue, and they did nothing but belittle me. I finally had a Cox cable service engineer come to my house and test the signal from the street and then coming into the house. It appears that the newer digital cable boxes are more sensitive to transmission connections than the prior digital cable equipment I had. I was getting a fair amount of "ingression" (poor transmission and relay) coming from inadequate connections and incompatible equipment, especially the 10-year old splitters I was using. The service engineer changed out my older splitters, firmed up the connectors throughout, and tightened everything up, making sure that my signal was adequate for the newer equipment. Everything seems to be working fine now, but I was somewhat taken aback by how the newer equipment would not function properly with the cabling I had been using for over 10 years, never having experienced a similar problem before. Coxshould inform customers up front that the newer digital equipment may not be suitable for older house wiring (my house is only 12 years old) and should give you a way to validate your installation before handing you equipment that won't work as it did before. This has been a totally frustrating experience for me as a customer and hopefully this will provide others witha possible explanation forsimilar cable symptoms since I couldn't find anything when I researched this issue.
Continuosly losing lower end channels
About every 6 weeks we lose a large portion of our subscribed channels. Most of the channels on the highest spectrum (no HD) work just fine. We have a Silicon Dust HDHomeRun Prime (3 tuner cable card) with a Cox provided Cisco STA1520 tuner. On 2 TV's we are still using Microsoft's Media Center - where the problem occurs (works fine with OTA channels when not using Cox). A third TV uses Cox's Mini-box and channels not working on cable cards work fine. On one other TV and two PC's (Win10), we use Silicon Dust's HDHomerun DVR which always works with no loss of channels. Clearly the problem seems to be the cable cards. For some 20+ service calls they usually replace all splitters, and/or several cables, Cox's modem, and have also replaced the cable from our panel to the street. Each time the low signal issue is resolved - for another 6 weeks. I have also replaced my Linksys Router twice. All connections are hard wired. I thought about replacing the HDHomeRun Prime with the new Prime 6, but since I have seen the same issues on the forum with Tivo (also uses cable cards) I'll wait until Cox figures out what the problem seems to be with there cable cards. While Cox's support has been pretty good (other then the repeated issue) It is very apparent that their support of cable cards is very limited. They always send out their "lead" technicians, which also have somewhat limited knowledge (they always fix the immediate issue but can't explain why the problem keeps occurring). Consumers have been using cable cards for several years now, and as media options continue to grow, their use will also grow - this problem needs to be resolved. Please help!
