This is how COX cheat its customers
We always think we are given what we paid for. False. Most customers do not know how to check and confirm they are given the speed they paid for. and cox use that to cheat and steal their customer Here is an example, I pay for a 50Mb, however Cox speed tester detect that I haveESSENTIAL 30 with 30Mb speed. and after taking the test it shows a speed of 16Mb here is a picture of my speed test indicating that I am on a 30mb plan and saying my speed is 16Mbhttps://imgur.com/lu2jlcJand here is a picture of my plan saying I am in a 50Mb speedhttps://imgur.com/KpEP7AD1.7KViews0likes6CommentsCox cheating it customers.
I never ever got the internet speed I paid for, I am always pushed to get a higher and higher speed but COX deliver a 3rd world country like internet. currently paying for a 50MB speed but all I get is 2MB of download. many people have been complaining about this issue and nothing was done and after speaking with the support many time it sound like cox is just cheating its customers because they know the majority of them don't really know what's a 50MB speed looks like or check their internet speed so they get away with it.1.4KViews1like6Comments