Contour 2 Software Glitch
I am disappointed with our experience after upgrading to the new Contour 2 record-6 DVR and voice remote. At first, we thought it was going to be really nice, then after the first day, we realized that the Cisco 9865 model will not maintain our selected setting for video or audio. This unit reboots overnight, then will default to 720P HD resolution and Stereo audio. What is the point of buying high-end home theater equipment when you have a shabby, low-end cable box? After resetting everything and waiting another day, the darn Cisco unit did the same thing. I did some research and learned that this is a known "glitch". We paid for service Tech to install this unit, and ultimately had to go to a Cox solutions store to trade in for a new version of this box and install it ourselves. Some people may not notice any difference in sound and video depending on their own TV setup, but we sure did. I really resent having to pay for a service call and then end up needing to exchange and install anyway. It seems as if Cox is just hoping that they can palm off these inferior models to unsuspecting customers. Not ethical!Solved4.9KViews0likes7CommentsSet cable box to work on channel 4
I have my cable box hooked up to my TV via a coaxial cable. I recently got a new tv and did the auto tuner. The only channel that appears is channel 4. I can't go to channel 3 on my tv even if I scan again or manually add channel 3. So I was wondering if there a way to set the cable box to output a signal using channel 4? I have a Cisco Explorer 4742HDC cable box.2.1KViews0likes0CommentsNot Recording
Our box is no longer recording shows. It was fine a few days ago then all of a sudden stopped. Tr he scheduled recordings list is always empty. I've gone through the guide and found shows that no longer say they as re set to record. I would set up the shows recording again but it still wont show up.908Views0likes1Comment