Intermittent disconnects with modem logs (
Hello, I have aCM1000 modem from Netgear. I keep getting intermittent outages (lasting under 5 minutes). Is this a modem issue or a line issue? Location: Phoenix area. My modem is from February, 2019. So, pretty new. Event Log Clear Log Refresh Time Priority Description 2019-08-07, 11:27:47 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 159 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:46 Warning (5) MDD message timeout;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:29 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:29 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:29 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:29 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:29 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:29 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:29 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:29 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:29 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:29 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:28 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:28 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:28 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:28 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:28 Warning (5) Dynamic Range Window violation 2019-08-07, 11:27:28 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:22 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3 .;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:22 Notice (6) TLV-11 - unrecognized OID;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:22 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:27:16 Notice (6) Honoring MDD; IP provisioning mode = IPv4 2019-08-07, 11:27:02 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:26:56 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:26:54 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:26:51 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-07, 11:26:50 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 20:39:20 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:21 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 159 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:20 Warning (5) MDD message timeout;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:06 Warning (5) Dynamic Range Window violation 2019-08-06, 18:28:06 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:05 Warning (5) Dynamic Range Window violation 2019-08-06, 18:28:05 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:05 Warning (5) Dynamic Range Window violation 2019-08-06, 18:28:05 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:04 Warning (5) Dynamic Range Window violation 2019-08-06, 18:28:04 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1; 2019-08-06, 18:28:04 Warning (5) Dynamic Range Window violation 2019-08-06, 18:28:04 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM-VER=3.1;