Unable to enable MoCA on panoramic wifi modem
Hi all, I have theCGM4140COM model of panoramic modem. On thesupport page for the product, a MoCA light is mentioned, but there is no indication as to how to turn it on. It does not appear in the options on the Panoramic Wifi page. In fact the product page is the only place that I have seen MoCA officially mentioned. Any help as to how toenable MoCA connection would be greatly appreciated. Even with the pods there is a lot of latency and I am hoping that a wired connection will help with that, but I'd rather not run an ethernet cable halfway across my house. I already have an adapter for the room with my computer. Thanks in advance, KristinHow to Rename an Ethernet (Wired) Network Connection
Hey everyone! So I recently upgraded to the GigaBlast 300Mbps internet service and was renaming my networks to give them that personal touch. There's a card in the modem box that shows how to rename your WiFi network(s), but the card/site/customer service agents didn't know how to rename a wired Ethernet network -- customer service said it couldn't even be done. Rubbish!!! Here's how to do it in 2 minutes on Windows 10: On your desktop, right-click on the Windows (Start) button, and click 'Run' Type in 'regedit' and hit OK (a permission box will appear to run it, click 'Yes') On the left there will be a navigational menu, start by clicking the pointer to expand the folder "HKEY_LOCAL_MACHINE" Expand "SOFTWARE" tab Expand "Microsoft" tab (you'll see a lot of menus come down; it can be a little intimidating but stick with me!) Expand "Windows NT" tab (pull the window divider to the right as necessary so you can see what you're doing) Expand "Current Version" tab Expand "NetworkList" tab Expand "Profiles" tab You'll have one or more folders with some really technical names (ex: "7F8235C4-3E91-465C-990D-381391FG1BFD") -- click on it once TIP: If you have multiple folders available (like I did), just click through them until you see the name ofyour wired network next to the "ProfileName" line under the 'Data' column. If you're not sure what your wired network is called, go to your computer's settings >> "Network & Internet" >> "Ethernet" tab on the left, and the name should be clearly displayed Double-click on "ProfileName", and change the "Value Data" field to whatever you want to call your network (ex: "Charlie's Office"), click OK Restart your computer so the system can reset the registry with your new changes BOOM, you just renamed your wired Ethernet network. Enjoy! And make sure to name it something clever ;)
Cox Customer Service Complaint: Gryphon Router
I picked up a new router at 3:00 pm on 09/24. I talked to Cox cable online chat prior to buying it, and they told that I would need to enable bridge mode on my wifi. So I get the router, had to follow the instructions to enable bridge mode. I go to the IP Address, Admin Tool -- turns out the login info. isnt the default login. I go on online chat for another 3 hours, where they try to troubleshoot and change the password. No one had any idea what they were doing. They told me to call a technician, after I wasted 3 hours. I had even asked if it would be better to call instead, they said no. So I end up calling anyways, I called 2 times on my cell phone, disconnected after 5 minutes, each time. Called another few time on the home phone, disconnected. Luckily, one service rep was able to help me do a hard reset for 90 seconds and I was able to get the login info to enable bridge mode. I spent another hour on customer service just for them to tell me there was an outage in my area and that they couldn't help me until it was done. So I waited till it was over, tried connecting the router, yet it still was unable to connect. SO I call again, talk with a service rep, she tells me to reset it, it doesn't work. Tells me to call a technician, tells me I'll get charged $75 if it's not Cox's problem... that I had to pay $10 a month to avoid this. No help, at all. I hung up, spent the next 3 hours trying to to disable bridge mode... FYI the Ethernet cable said it had no IP address. Finally I figured out to hard reset the WiFi. It worked, I disabled the bridge mode. You know what, I plugged the router into the modem, and it worked perfectly. I wasted 10+ hours following Cox's instructions, and no one is properly trained to give me the correct information. 10 hours when all I had to do was plug it in to the back of the Modem. I am being appalled by your customer service.
Can someone help me analyse this WinMTR test to Google's DNS?
So since switching to Cox internet about 2 1/2 weeks ago my computer (connected via ethernet) has gotten much better ping and packet loss (0%) than we had with our old ISP. Even though most of the time my ping is great, I noticed that when I play online games I get occasional rubber banding or very quick ping spikes. I decided to test my connection with Google's DNS server because that would rule out any problems the actual server I was playing on had. No one else I was playing with seemed to get the ping spikes or rubber banding I was getting but I still wanted to make sure it wasn't the server f-ing up. Everything looks spot on until the 5th and 6th hop. The 6th hop especially has a huge ping spike every time I do a WinMTR test. My 2 questions are: 1. Is this a problem I can fix with the lines going in my house/to the pole? Or is this happening because of something else going on. 2. Where is this IP address?nyrkbbrj01-pos000102.r2.ny.cox.net Thanks!
