router

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Does "bridge mode" mean turn off wifi and just be a cable modem connected via uplink to a router?
Trying to configure my home network. I set up the router, connected its uplink to the 4141 and put the 4141 in bridge mode. The 4141 won't provide an internet connection.
AgingHippie
6 years ago Place Internet
23KViews
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Slow Speeds with Netgear R7000 Router - How We Fixed It - SOLVED
This is a post about slow internet speeds with the Netgear R7000 router and how we solved the problem.If you want to skip directly to our fix, goto the fourth paragraph from the bottom of the post.If youwant the background first, keep reading. Like others, we've been having slow internet download speed issues with our R7000 router. These slow speeds are when we are connected by cable to the router with the wifi off on the computer and the router or if connected by wifi to the router - it doesn't matter. Our internet connection is the Ultimate package rated at 300Mbps/30Mbps download/upload. When connecting through the router we would be lucky to get 120-160Mbps download but always 30Mbps up. When connecting directly through the cable modem (Motorola MB8600) we usually get our rated download speed and above. All speed test numbers have been tested using not only the speed test software housed at Cox, but also speed test sites on the internet. All speed tests confirm each other as they are within 10% of each other with, of course, the ISP's test showing the fastest. Regardless, the R7000 router always showed 120-160 down (sometimes even half that at times). There would naturally be slightly slower speeds during congested times during the evening, but the R7000 would always be about 50% slower than if we were connected directly through the modem, bypassing the router. Before getting to what we did with the router, here is everything else that was done to isolate any other potential problems. Cox came out to the house multiple times. Network cables from the computer to the router and router to the modem were fine, but we replaced them with brand new CAT-7 cables anyway. Interior house coax cabling was fine and barrel connector were fine but connector replaced anyway. From the house to the tap, the cabling was fine. The tap checked out OK, but since it was old they replaced it anyway. The cabling from the tap to the post where cabling comes out of the street was fine, but they rebuilt the post anyway. The cabling in the street had one section that indicated some slight signal loss, so they replaced the cabling in the street. Back in the house, their test equipment was attached to the line ahead of our modem and regularly showed 315-330Mbs down and 31Mbps up. They reprovisioned our line at the central office, installed their modem on the coax, directly attached their modem to our computer and regularly got 300 or above on multiple occassions. They reprovisioned the line again,installed our modem on the coax, directly attached our modem to our computer and regularly got 300 or above on multiple occassions. Computer settings were checked to make sure everything was configured correctly and all unnecesary computer processes were stopped to make sure nothing was interfering. So, everything is OK on the ISP side and also with the computer and its cables. After making sure everything else was OK, we shut everything off, connected the computer back to the router and the router back to the modem, let the modem boot up completely, then let the router boot up completely, then let the computer boot up completely. After making sure all unnecesary processes were stopped, new speed tests were run showing slow 120-160 download speeds. Multiple tests over the past month connected to the router, whether by direct cable with wifi off on the computer and router, or whether connected by wifi consistently showed the slower speeds from the ISP's speed test and multiple internet speed test sites. And multiple tests while bypassing the router and being directly connected to the modem regularly showed 300-350. So the router was definitely the issue. Have we reset the router back to factory defaults? Yes. Have we been sure to download and install the latest firmware when it came out? Always - and there is where the problem is. We dutifully upgraded all the firmware releases up through the most current v1.09.18 (as of January, 2018). After reading others' posts, a number of them have talked about downgrading the firmware. Some have said v1.09.06 worked for them (but their rated line speed was, if I recall, much less than our 300/30). Others have said they have downgraded to v1.03.24 that had solved their problems (in fact, one of those people had a line rated at 400/40). Still others said v1.07.12 solved their problem. Hmm, was this the answer? After looking through our old speed test results from October, 2017, we noticed that when we upgraded our line in October from Premier 100/15 to Ultimate 300/30, we also upgraded our R7000 firmware from the 1.07.xx series to the 1.09.xx series - and that 's when our problems began. All along we thought the issue came from the ISP, thinking they either had equipment problems or that they had mis-provisioned our line when we switched to the faster plan. It turns out it was the firmware on the R7000 router. FINALLY - HERE'S THE FIX.We factory reset the router once again, downloaded and installed the v1.07.12 firmware, then again factory reset the router, direct connected to the router before rebuilding all our old settings, kept wifi turned off - and now we are regularly getting 300-350Mbps download from the router. After rebuilding all our old settings, turning wifi back on and still staying connected directly to the router, we are still getting 300-350 downloads. Removing the direct cable connection to the router and using the wifi from the computer to the router, we are regularly getting +/- 300Mbps downloads (of course depending on how close we are to the router). So that's the simple fix. I suspect there is something lurking in the 1.09.xx series firmware that is not allowing the router to efficiently handle higher rated line speeds (if you are at 150Mbps rated download or below, I'm guessing you are OK). Some people might say our settings weren't correct in the router when using the v1.09.xx firmware releases. I don't think that's the case since we tried everything AND we also factory reset the router while still using the v1.09.18 firmware. Hope this helps. This post was written January 10, 2018. The most recent firmware as of this date was v1.09.18, which caused us to have slow download speeds on the R7000 (much slower than our 300/30 line). If you're reading this after January, 2018, and you have slow speed issues with the router, and if the most current firmware is in the 1.09.xx series, I would suggest downgrading back to v1.07.12. UPDATE as of January 22, 2018: This fix has continued to work reliably. I'm consistently getting download speeds in upper 300's to lower 400's - either connected directly to the router or using wifi.
DCROWMIK
7 years ago Place Internet
21KViews
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2Comments
2.4 ghz signal is not detected by any device.
I have a Cox dual-band router (brand new), but only the 5 ghz (5G) signal is detectable. None of my devices detects the 2.4 ghz spectrum signal -- it does not show up in the list of available networks. I have two devices (a laptop and a Roku) that are not 5G compatible, so I need to use the 2.4 ghz signal with those. On the router, the lights flash for both. Rebooted both the router and the Roku multiple times, but that did not solve the problem. The representative on the Cox website "Chat" had no other ideas.
pinguino79
5 years ago Place Internet
15KViews
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3Comments
Has anyone succeeded in using a router with "bridge mode" on the Cox modem, to get around the unreasonable 10 device limit? If I can't solve this, I'm going to have to cancel all my services and go to AT&T.
Has anyone succeeded in using a router with "bridge mode" on the Cox modem, to get around the unreasonable 10 device limit? If I can't solve this, I'm going to have to cancel all my services and go to AT&T. I've spent many hours and dollars trying to get around this issue, which Cox denied creating for several weeks, blaming my equipment. They even came here, and the tech replaced my premium quality splitters with cheap ones, and kept mine. And I swapped the 2472 for a 4141, still didn't work. This is the ago of IoT. NOBODY has less than 10 internet-capable devices in their home.
AgingHippie
6 years ago Place Internet
14KViews
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2Comments
is it possible to change the wifi channel on my panoramic wifi to one that is less crowded?
Hello, I'm reaching out to ask how I can change the wifi channel used by my panoramic gateway/router. I have been having a lot of internet stuttering and lag recently. I thought the problem might resolve itself after the scheduled outage for system work on 3/15/2022. it didn't, so i changed my plan to a higher tier thinking there were more neighbors paying more, and i was getting slower speeds to keep bandwidth available. that didn't change anything either. After doing more homework I was led to look at the channel my hardware uses for wifi. This seems like a likely cause for the problem. I am on a channel with 15 other users that show a strong connection. there are 5ghz that are unused and available. i found that i can get to an older java interface through a browser by pointing it to the gateway, but that app says channels are automaticallycontrolled. any advice would be appreciated. regards, chris
cigoss
3 years ago Place Internet
9.7KViews
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9Comments
Multiple hidden networks coming from Panoramic Wifi
Hey all, I've noticed that there are multiple hidden networks coming from my Panoramic Wifi, I've never seen this from other routers. 2 in the 5ghz channel, 2 inthe 2.4ghz channel. They are each on the corresponding channel to the unhidden normal network. (2.4ghz for example, main network on channel 11, two hidden networks also on channel 11) They have the same signal strength as the main networks. There is one 802.1X classified hidden network in both 2.4ghz and 5ghz. I am viewing this data by using the "Wifi Explorer" app from the macOS app store. What are these networks for, and can I turn them off? Thankyou!
Michael_Evancoe
6 years ago Place Internet
6.8KViews
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Internet is not stable - Cox recommended replacing modem still having issues
The whole house started dropping 12/28 at about 4pm. The router is an AC1750 Archer C7 v1 (bought 2014) the modem was a SB6141(bought 2013) but Cox recommended replacing it so I did - to a SB6183. I have a new router arriving tomorrow, so maybe it's the C7 but the modem has some interesting log data below - I removed the MAC address. I also added the signal data as well. Can anyone help as Cox is scheduled to test the node but it's going to cost $75. Is there a way I can test? Thank you in advance for any recommendations. Time Priority Description Wed Jan 02 01:24:35 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; Wed Jan 02 01:23:48 2019 Notice (6) TLV-11 - unrecognized OID;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=;CMTS-MAC=;CM-QOS=1.0;CM-VER=3.0; Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4 Mon Dec 31 15:16:54 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; Mon Dec 31 15:15:29 2018 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.0;CM-VER=3.0; Here are the signals. Status The statuses listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem. Startup Procedure Procedure Status Comment Acquire Downstream Channel Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ DOCSIS Network Access Enabled Allowed Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables 1 Locked QAM256 2 789000000 Hz -5.9 dBmV 40.0 dB 368 85 2 Locked QAM256 1 783000000 Hz -6.7 dBmV 39.9 dB 7351 26263 3 Locked QAM256 3 795000000 Hz -7.0 dBmV 39.7 dB 367 196 4 Locked QAM256 4 801000000 Hz -8.7 dBmV 39.3 dB 363 39 5 Locked QAM256 5 807000000 Hz -8.4 dBmV 39.3 dB 434 364 6 Locked QAM256 6 813000000 Hz -7.3 dBmV 39.6 dB 291 45 7 Locked QAM256 7 819000000 Hz -6.8 dBmV 39.8 dB 298 31 8 Locked QAM256 8 825000000 Hz -7.2 dBmV 39.7 dB 235 62 9 Locked QAM256 17 879000000 Hz -8.2 dBmV 39.3 dB 268 28 10 Locked QAM256 18 885000000 Hz -8.1 dBmV 39.5 dB 295 33 11 Locked QAM256 19 891000000 Hz -9.2 dBmV 39.3 dB 186 14 12 Locked QAM256 20 897000000 Hz -9.7 dBmV 39.2 dB 248 18 13 Locked QAM256 21 903000000 Hz -9.4 dBmV 39.3 dB 18132 17011 14 Locked QAM256 22 909000000 Hz -9.9 dBmV 39.0 dB 36864 41259 15 Locked QAM256 23 915000000 Hz -10.5 dBmV 38.8 dB 861 3040 16 Locked QAM256 24 921000000 Hz -10.2 dBmV 38.9 dB 1005 3666 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 44.5 dBmV 2 Locked ATDMA 1 5120 Ksym/sec 16900000 Hz 44.4 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 29900000 Hz 45.9 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 36300000 Hz 46.5 dBmV
xlnlif
6 years ago Place Internet
3.7KViews
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ASUS RT-AC88U Router showing "Your ISP's DHCP does not function correctly" after recent outage resolved
Hello, I've been having problems for a couple days with a separate ASUS router to my Arristm3402a modem from cox. There was a major outage in my neighborhood that caused internet to go down for a couple days (I think the power company cut a cable line or something) and after it was resolved my router showed this message about DHCP not being configured correctly from ISP. Did some research about this modem and found out a lot of people have had issues with 2.4 G connections and weird drop-offs. Eventually, I got frustrated enough with it that I called tech support to have a technician to come check it out. But after unplugging the cable line outside in the box and plugging it back in and doing a power cycle on the modem it came back on. And sure enough after a power cycle on the router it also showed full connectivity. I thought the problem was fixed so I cancelled the appointment to not waste the technician's time and avoid a fee for repairs that looked like a crank call. However, this morning, I come to find out that I had lost connectivity. My router settings showed that a network cable was unplugged even though all the lights were on on both the router and the modem. I plugged the modem into a PC and there was no internet connection. Eventually after power cyclings and resetting the modem it worked again...but I don't know why. And I feel like there is more to it than that. Am I going to have to do this every day or should I just choke up the fee to have a tech come look at it? The ASUS router seems fine despite some bad reviews...I even tried my trusty trendnet dual band and it seemed to have similar issues. Any ideas? Thanks, Zach
sirbromeo
5 years ago Place Internet
3.1KViews
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is it better to buy just a router or a modem/router combo
I have ordered cox internet and phone bundle (100 Mbps), and elected to buy my own equipment. I was told cox will send a modem for the phone, with Ethernet port for internet. that means I would have to get router for Wi-Fi, I was thinking maybe buying a high end modem/router with at least 16/4 channels would give me better internet speed. Am I wasting my money going this route?
boqal57
7 years ago Place Internet
3.1KViews
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6Comments
New Router - Gaming Issues
I recently set up a new Panoramic modem/router on 7/5. Initial setup was rough with trying to hook up the TV to the network for vudu/netflix purposes, but that's probably not relevant. As of this morning, I keep getting booted out of an online game (attempting to join Minecraft Realms). There was no problem at all yesterday 7/6, but today i am receiving an error - looking at the game's forums, it was recommended to disable NAT acceleration. However, when i log into the router, i do not see that option in Advanced > LAN as others have said. i think i saw something else that said to enable bridge mode, or something, but that then says it'll take down the whole wifi functionality, which is just unacceptable for the rest of the household. I could use any insight into the router UI - perhaps i'm looking in the wrong spot? Or, if this isn't something i can change on my end i'd like to know how to get this resolved if possible.
brownshelby14
6 years ago Place Internet
2.7KViews
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