150 bucks a month(Just NET) 150 calls to CSRs.. Net instability
Arris Router(Surfboard SB6190) + ASUS Router (RT-AC5300), beast equipment<which is the first to get the blame> Let start with the current issue, 150 bucks a month for 300 down and 30 up, or in my case 98 down and 0.07 up. Money well spent, huh? Kicker, this was happening last month, multiple calls, three techs, finally one replaced wires, and presto amazing month of net, and bammm back to square one. I have been a cust for over 10+years, referred so many people to the company, now I am about to switch to ATT 1gb down when they get here, cause this is the worse experience I had had, with no long term solution. Oh by the by, both modem and router are less than a year old, tech that came out tested my equipment (no issues). Which my IT degree can only take me so far, good thing the CSRs on the phone know to say you may need to buy a new modem everytime..