All Streaming Apps Lagging on Contour Bixes and Sound Issues
Okay, over the past week or so, we've been having a handful of issues...Randomly we'll have our audio just cut out. Maybe for 1 to 5 seconds or sometimes I have to change the channel and change it right back and it instantly fixes it. This only happens while watching one the contour box.(just a note for later). Also, for about the same amount of time, all of our streaming services when attempting to watch thru the contour boxes would lose sound with light lag./freezes here and there. This has been getting worse and worse as time goes on. As of tonight, all our streaming services are lagging and freezing so bad, they have been deemed unwatchable on the contour boxes.... But on the upside I know this issue is one cox's side. I switch over to the Apps in my 70 inch Samsung and all Streaming services work flawlessly. I literally forgot streaming could load this fast! I have unlimited data and get 580mb/s download 10mb/s upload, So speeds and usage isn't an issue. If a mod or anyone else might have an idea how to fix the streaming services on contours side, please, I'm totally up for suggestions. I've done everything from resetting all the boxes, one at a time by inplugging, reset the boxes all at once on Cox's. Also the same with the modem unplugged waited 30 seconds plugged back in(blah blah blah) and reset thru the cox app. I've also done a hard reset on the modem.1.8KViews0likes2CommentsESPN HD becomes Pixelated, unwatchable during Monday Night Football when on TV
Hello, This problem has come up before, but no solution was posted. Since the previous post is locked, I'm creating a new one. This problem does not occur when streaming other Cox HD channels, for example TNTHD during movies, and seems to happen primarily during the live stream of Monday Night Football (MNF) specifically.Other channels have been checked during the same time as MNF streaming and do not have the issue. I'm having the exact same problem as the one posted here. In addition to the details provided, the picture quality becomes unwatchably pixelated, the entire stream freezes, and the movement is choppy even when the HD is working. Whether streaming on my laptop or via HDMI to the TV, the issue persists. In attempting to diagnose the problem I have tried both wired (cat7) and wireless internet connections and using 3', 6', and 10', 4k rated hdmi cables. I'm streaming from a Lenovo laptop with a Radeon Vega integrated graphics card. Internet speed test shows 261.8 Mbps down and 11.9 Mbps up via ethernet cable. The TV is a LG 55" OLED. I'm streaming from Hartford. As far as I can tell, there is no hardware or connectivity issues that could explain the extremely poor quality. Other channels stream without the same quality issues. Looking for solutions/explanations. Hoping this isn't a throttling issue with a busy ESPN MNF live stream. Thanks!6.7KViews0likes10Comments