TinaV
7 years agoNew Contributor
EMAIL ERROR
Only on Outbound emails I get the following error. Just started yesterday. I've checked all the settings, etc. and everything is right. Can't figure it out. Can anybody help?
An error occurred ...
I have the same problem. I called Cox support today and after searching for awhile, the technician confirmed internal documentation that Cox now has a email sending limit of LESS THAN 10 email recipients. Otherwise you get that error message. This is all new within the last week.
Cox, how about changing that error message to something informative such as "Error. maximum of 9 email recipients allowed."
Of course this is ridiculous. Users can't send out emails to nearby neighbors, boy scout members, church choir members, etc. How would Cox even send emails to their own tech support department employees? I'm sure there are more than 9!