Forum Discussion
- gbruNew Contributor
Hello, I had same problem and am an apple phone user. The yahoo support phone number is disconnected and have to pay for phone support now. I was able to get assistance from cox support and is super easy fix. On iphone go to Settings, select Mail app, select Accounts, select the Cox account and then select Delete Account. After doing this I can now receive and send email under the Yahoo account on Apple Mail.
- orourkmw1New Contributor
This has been a disaster. It took me more than an hour to get the yahoo to work through Mac Mail on my desktop. I could then receive emails, but not send, on both my iPhone and iPad. The solution by gbru allowed my iPad to send, at the cost of losing all the emails that were on my iPad when the account was deleted. It did not work on my iPhone. This sucks. Cox should have made this a lot easier. "If you like your doctor, you can keep your doctor...."
- mjv2112New Contributor
This solution worked perfectly for me. Thank you. Hadn't realized I kept the other account. IOS seems to fall back to that for sending.
- orourkmw1New Contributor
When I start to delete my old account, I get a message that I interpret as all my old emails will be deleted. Can someone confirm that the old emails are kept?
- ChrisJ2Moderator
Hi, there. Thank you for your post. I'm so sorry for the issues with configuring the client post-Yahoo migration. First, ensure you have added the Cox.net to the username for SMTP on your iPhone. If that has been done and you are still having an issue, this might work. https://www.ubackup.com/articles/yahoo-mail-not-working-with-outlook365.html Follow the instructions, but for the manual app input, do not use Outlook, type in "Apple Mail". I hope this helps.
- Msgdiaz7New Contributor
Thank you for the prompt response. I don’t believe the solution you offered applies to my situation. I am not using Outlook. I’m using the iPhone Mail app.
- DarkattHonored Contributor
You have to setup an APP email password on Yahoo, and that place THAT password on both the incoming AND the outgoing server information on the iPhone mail app.
Honestly, it MAY be easier to put the yahoo mail app on the phone and just use the web base username and password in the yahoo mail app, it will set itself up for you.
If not, this may help you -
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