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Skibbie's avatar
Skibbie
New Contributor
16 days ago

Account info

How can I find out what my internet plan is and how fast my plan is?

  • Hi Skibbie. You can view your current Internet plan on the Cox website under My account and selecting Internet under the Manager your services and Equipment section. On the page, you can view your subscribed download and upload speeds. You can also view your equipment and utilize helpful tools like resetting your modem, running a speed test, checking your data usage, and managing your Wi-Fi router settings. Hopefully that helps. If you have any account-specific questions, please send us an email to Cox.Help@cox.com with your full name and complete address and we will be happy to help.