Forum Discussion

Tim_K's avatar
Tim_K
New Contributor III
6 years ago

"Account temporarily unavailable" timeout/errors receiving E-mail from pop.cox.net

For the past several days, I have been experiencing frequent "Account temporarily unavailable" timeout/errors receiving E-mail via MS Outlook from pop.cox.net.   Is this a known issue which Cox is wo...
Karen_R's avatar
Karen_R
Former Moderator
Rick,

Please try removing the Outlook account then set it back up. Let us know if you still get the same error. Thanks


Karen
Cox Forum Support
Taffeys's avatar
Taffeys
New Contributor III
6 years ago

Karen,

I reinstalled Office and repaired each account. Seems to be OK so far. I'll report if the failures happen again.

EDIT... I spoke too soon. It's still failing to logon to most POP accounts You really need to escalate this as this poor performance is totally unacceptable.

  • CarolLM's avatar
    CarolLM
    Former Moderator
    6 years ago
    Hi Richard, I'm glad to hear that everything's working fine now - my Team's available 24/7 to assist with any additional questions or concerns you may have. Thanks for being our customer and take care! -Carol