Forum Discussion

xtsdb's avatar
xtsdb
New Contributor
8 days ago

PANARAMIC WIFI

I have tried my cox acct login, my email login etc on cox gateway screen and its incorrect. I tried my panaramic router old password and login- no dice. All this problems happeed bc i changed my settings for internet connetion to tryand password protect the "coxwifi," option to connec to when iscan for connectiobs. Mine is there too but ive assumed this coxwifi is mine bc i click o it andit acts like mine. If i do the loop for panaramic routers by making login and pass for the 2.5 and 5.0 speed connection and turn off the loop- then i havejusy my 1 pass protected cpnnection with this "coxwifi" sotting there as a connection possibility. If i disable the looping  causing a different sign on for the 25 and the 5.0 ...gues what??? Yes the "unprotected coxwifi" is still there as a 3rd possibility to connect to even thpugh its not password protected! So i have screwed up all my software settings on my samsung galaxy phone (serviced thru tmobile) and now my hardware setting for my phone and my router settings! Eek. If i couldjust go back to oct 1st when i started screwing it all up. Yesh cant reset back to restore datebc im 1- too scared, 2-not sure when i started "wronging the right, so tobsprak, lol) spiked eggnog could be the culprit.  Today i get a message from cox saying i need to revalidate my accounts primary users email bc its not been verified yet...huh??? 1 last weird thing...everytime i seem to make one of these not so ood changes, my phone beeps wita new voicemail left by otact named...u guessed it- tmobile. Its happened like 10x but no voicemail is ever there from them??? Smh. Do i ignore this non-pasword protected "cox wifi" connection floating around? Do i go back to "cox wi fi app" vs the cox panaramic wifi app" and oce there do i disable loopig thing after setting the 2.5 and tge 5.0 to same login id and password or do i leave lopping bw the 2.5 and the 5.o?? Then after someones help answering those...what is my id and password for that weird screen asking for gateway login ( i think its tmobile asking if i remember correctly...) lastly can a cox rep help my settings fir connections be fixedby them accessing my router...OR is it tmobile phone service that has to help fixing all thede ettings back to normal. Agsin too scared about redtoring it my way via back ips bc they are prob screwed up too at this point bc ive been in and out of hospital for 2 months źHELP!

  • I am not sure how my previous post was deleted. CoxWifi is not your personal wifi. It is the hotspot in the gateway. Your personal wifi name and password should be printed on the bottom of the gateway. If that doesn't work, factory reset the gateway. Nothing to be afraid of.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    I am not sure how my previous post was deleted. CoxWifi is not your personal wifi. It is the hotspot in the gateway. Your personal wifi name and password should be printed on the bottom of the gateway. If that doesn't work, factory reset the gateway. Nothing to be afraid of.