Forum Discussion
GabeV94
New Contributor II
I was able to email them with an inline picture of my tracert. Hopefully that works for you but if not I wouldn't be surprised....
stuco
5 years agoNew Contributor III
I've already spent so much time on this issue same as last time. We both know it's the identical issue as in January and should be an easy solution if someone at Cox would escalate to the appropriate department. Frustrating no one from Cox has replied to this forum! I also just emailed cox.help.com with the above links of the trace routes since they were blocking my attachments.
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