Forum Discussion

Tom2001's avatar
Tom2001
Contributor
12 months ago

All outgoing email fails from web and Iphone

Over 2 days ago my Cox webmail has been broken. I can login and get incoming mail, however I get and error message and a fail to send when I try to send an email or reply to an email. Upon call Cox s...
  • Tom2001's avatar
    Tom2001
    11 months ago

    The Cox email "Team" got back to us and said they "fixed" the problem with sending emails from webmail and the iPhone. We didn't change any settings on the iPhone now all is working fine.

    They didn't say what their solution was and Cox supported didn't either.

    Thanks all for your suggestions.

Allan's avatar
Allan
Moderator

Hello,

 

It does look like the email address that you are attempting to send mail to has been blocked by us. I recommend sending an email by following the guidelines at the bottom of the page in this link: https://www.cox.com/residential/support/email-error-codes.html. 

 

Also, you will want to check your email settings for your mobile device. You can find the required settings here: https://www.cox.com/residential/support/cox-email-server-settings.html.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
11 months ago

Retracted.