Another outage?!
At what point is Cox going to start providing some kind of credit for all of these outages? Customers are required to pay their full bill regardless if we actually receive the service, and regardless...
Forum Discussion
Funny, when we've contacted the Public Service Commission in Louisiana, they claim they have nothing to do with internet service providers and can't help us at all. My advice is to do the same as my nephew did and file a complaint with the FCC, they do oversee ISPs. As for getting a credit because of the down time, good luck, I've never successfully demanded so much as one request for credit. WTFCox, original poster, I think those recent "updates" that have been going on since 2021, were updates alright, updates to slow throughput down, cause they sure have not increased throughput or stability.
