Forum Discussion
Darkatt
Honored Contributor
Based on those plots, The first step is replace the modem, because that second hop is the first one to Cox. So either the modem is bad, or you have a line issue. If you have the same issue with the different modem, then yes, a tech is in order.
b00st3d
2 years agoNew Contributor
I just replaced my MB8600 with a new MB8611 and same issues.
- Darkatt2 years agoHonored Contributor
The MB series isn't a real Motorola, it's ZOOM, and certainly not a modem i would use.
- WiderMouthOpen2 years agoEsteemed Contributor
Just curious, but what model modem and router do you have?
- Darkatt2 years agoHonored Contributor
currently using an Arris DG2460, but soon upgrading to a Netgear CAX30.
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