Arris SB8200 Docsis 3.1 GigaBlast No Blue Lights Up or Down

Hello, we'd like to investigate this case further, and also address any issues you're having with the Gigablast service. The Gigablast service is available in your area, and a DOCSIS 3.1 is a requirement for this service. Can you please send us an email at cox.help@cox.com, with a link to this forum thread? I am also including an article on ways to achieve Gigablast speeds, http://bit.ly/2KK3EP5. -Kevin M. Cox Support Forum Moderator