Forum Discussion

dustin255's avatar
dustin255
New Contributor
5 years ago

ARRIS SB8200 Modem levels too low. Internet Speed to Slow for Gigablast Plan I'm paying for

I been talking in circles with the cox customer support for days they say everything is fine on their end. I called ARRIS today and they said my signal levels were low on the modem and that's why I'm...
ARRIS SB8200
ArrisSURFboard
modem connectivity
signal levels
KevinM2's avatar
KevinM2
Former Moderator
5 years ago
Hi Dustin255, we apologize for having created an unfavorable experience. If you are still experiencing service issues after the scheduled service appointment, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator