Averaging 4 outages a day
For about a week now we have been averaging 4 outages a day. The outages are not happening at set times.
They only last a few minutes and there is no posted problem listed on the Cox application. ...
Forum Discussion
UPDATE: And off course as soon as I send this message internet starts acting up, go to the Cox website and it says there is an outage in my area, but 20 to 30 minutes ago I had checked and things were fine. I dont know what the heck is going on :/
Hi,
I know that outages can be frustrating. It is possible that there is an outage in the area that may be related to the issues you are experiencing prior to the outage. Or it may be unrelated. I am happy to check your area status. Please send us your complete home address, your first/last name, and the name of the primary account holder.
I won't be able to schedule another tech until the outage is cleared. Also, you may install the Cox App for area status updates (the app is available through the Apple Store or GooglePlay): www.cox.com/.../cox-app.html
Thank you,
Mike J.
Social Media Support Specialist
I know that outages can be frustrating. It is possible that there is an outage in the area that may be related to the issues you are experiencing prior to the outage. Or it may be unrelated. I am happy to check your area status. Please send us your complete home address, your first/last name, and the name of the primary account holder.
I won't be able to schedule another tech until the outage is cleared. Also, you may install the Cox App for area status updates (the app is available through the Apple Store or GooglePlay): www.cox.com/.../cox-app.html
Thank you,
Mike J.
Social Media Support Specialist
