Forum Discussion

wrmiles's avatar
wrmiles
New Contributor
2 months ago

Billing Messed Up AGAIN

Paid my bill on 9/5 for payment on the due date of 9/16

Received an e-mail that bill is due when I have already paid it.

 

 

 

  • Hi wrmiles. I will be glad to investigate the issue with your bill. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator