Billing

Izzyo23 
Welcome to the Cox Community Forums, where users are encouraged to discuss topics related to Cox Services. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. 

You can sign into www.cox.com or the Cox app to request to extend your payment date in the payment options section of the billing screen. Please visit https://www.cox.com/residential/support/scheduling-a-payment-option-online.html to learn more. 

Since your post falls outside of the scope of support that our community members can assist with, I will be turning off comments. If you need additional assistance please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com.