Blinking Yellow & Green Light
When we first got this wifi modem and tried to hook it up ourselves it didn’t work. So then we had to pay $75 for a technician to come out when we obviously tried to do it on our own! These crappy mo...
Forum Discussion
If you have paid to have a technician come out and convert you from a self install to a pro install, then call Cox, and request a technician to come back out, as long as you are within the first 30 days, it's at no cost.
What you have described is a modem losing sync, cause be a signal issue. Since you had a tech out, they didn't complete what needed to be done to fix your issues. It's not a SETUP issue, it's a signal issue.
Again, if you are within 30 days of a pro install, the tech that comes back out is at no cost.
