Forum Discussion

kgash's avatar
kgash
New Contributor II
7 years ago

Cannot Send with Thunderbird

I have been using Cox email for over 40 years and most of that time I have used Thunderbird as my email program.

Cox just switched to enhanced security server settings and I have changed both incoming (POP) and outgoing (SMTP) settings according to instructions.

I now cannot send email from Thunderbird. I just get the message to enter new password and when I do, iget the message that

Login to server smtp.cox.failed.

Incoming mail is fine.

  • kgash's avatar
    kgash
    7 years ago

    False Alarm! I contacted Cox support a second time and they now tell me that their outgoing server has gone down and they don't know when it will be up again.

    I guess this question is now resolved.

  • Jill_Gruler's avatar
    Jill_Gruler
    New Contributor
    7 years ago
    BobCo said:

    check make sure your accounts are Active. Log in with your main account, go to profile, and select Email Accounts. there will tell you if they are active or not. there are no error messages by senders or when receiving an email with an Inactive Account

    Thanks, tried that, but accounts look fine and active. Thanks, Jill