Congestion and throttling.
Oh boy. Where do I start? About a month ago, or month and a half, I started getting terrible quality internet. I have Gigablast, I usually average 400-500 down and 20-30 up during peak hours. 750-800...
Forum Discussion
Hello dreamofhabit,
We absolutely want to return to help identify what could be impacting your speeds. There isn't a congestion or utilization issue reported in your area at this time, though I see there were outage alerts in your area previously cleared for ingress investigations. Ingress can impact speeds, connection, and make for an off and on issue. If the issue is happening during peak hours, then this is a concern that we would need to reserve a service appointment for to look into if it's possible ingress, utilization, or congestion issues. Please email us at Cox.Help@cox.com with your complete address, name, and a copy of this forum link from your address bar.
Dustin
Cox Support Forum Moderator
We absolutely want to return to help identify what could be impacting your speeds. There isn't a congestion or utilization issue reported in your area at this time, though I see there were outage alerts in your area previously cleared for ingress investigations. Ingress can impact speeds, connection, and make for an off and on issue. If the issue is happening during peak hours, then this is a concern that we would need to reserve a service appointment for to look into if it's possible ingress, utilization, or congestion issues. Please email us at Cox.Help@cox.com with your complete address, name, and a copy of this forum link from your address bar.
Dustin
Cox Support Forum Moderator
