Connection
So I’m a pretty new member for Cox... it’s been just over a month and without any problems! Which is really good since I’m a student during the summer and full time throughout the year, so I REALLY n...
Forum Discussion
Hi NikeAddict96,
Sounds like there is an issue with the modem getting a signal to it. Are you aware of any splitters/amps connected to the cable line coming from the outlet going to the back of the modem? If so, are you able to bypass it and directly connect the cable from the outlet to the back of the modem to see if this helps?
Renee
Cox Forums Moderator
Sounds like there is an issue with the modem getting a signal to it. Are you aware of any splitters/amps connected to the cable line coming from the outlet going to the back of the modem? If so, are you able to bypass it and directly connect the cable from the outlet to the back of the modem to see if this helps?
Renee
Cox Forums Moderator
