Forum Discussion

Antihero's avatar
Antihero
New Contributor II
5 years ago

Constant Internet Connection Failures in Vegas (89122)

For the last week, I have had intermittent connection drops at the modem throughout all hours of the day.  Before I continue, let me clear up a few things: A) I have lived in this residence (wi...
Antihero's avatar
Antihero
New Contributor II

So, this issue has been going on for at least 1 week, and consistently becoming worse. I cannot even stream and episode of something on Netflix/Hulu without dropping the connection every 7 minutes or so. 

Every single channel of downstream shows uncorrectables in the thousands.

When will someone do ANYTHING to resolve this? When will the "upgrades" in my area be completed? 

KevinM2's avatar
KevinM2
Former Moderator
5 years ago
Antihero, I do not believe the issues you are experiencing are related to a Network Upgrade. Please reach out to us directly so we can schedule a service appointment. -Kevin M. Cox Support Forum Moderator