Forum Discussion

jaysoto03's avatar
jaysoto03
New Contributor
7 months ago

Constant internet outages!

I live in Virginia Beach, zip code 23455, what is going on with the internet!! For the past month there seems to be outages at all times of day and night for hours at a time. Cant blame the weather, not a cloud in sight or gust of wind. It is impossible to talk to a human at this point with any company. Prices keep going up and service is rapidly declining. Will start looking for another provider this week. Cox, do better!!

  • JulianN's avatar
    JulianN
    Moderator
    7 months ago

    Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!