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glenny3214's avatar
glenny3214
New Contributor
7 years ago

Cox cheats people and steals money

Because of some financial issues, I couldn't pay and owed about 359 dollars to Cox. On December 29th, I payed it in full, and on December 30th, it says Payment Successful. Then, on January 11th, 12 DAYS LATER, it suddenly says payment not successful. But today, on the 19th, I still haven't gotten the 359 dollars that I payed back. Cox stole the money. Do not use them as an internet company. If you need to, move to a place that supports Verizon.

  • Hello,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Thanks,

    Allan - Cox Support Forums Moderator.