Forum Discussion

Will389's avatar
Will389
New Contributor II
3 years ago

Cox homelife hub

So I had tech come out and he got it working (no complaints). During the setup he had me change my wifi password to nine characters and no special characters. I questioned that, but he said I could c...
  • Becky's avatar
    Becky
    3 years ago

    Hi Everyone, I can confirm that spaces, special characters, and punctuation cannot be used in the home wifi network SSID or password when using the Cox Homelife Automation Hub. We’re hoping the special character restriction will change in a future firmware update. -Becky, Cox Support Forums Moderator

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Are we to conclude Homelife can't process special characters?

  • Will389's avatar
    Will389
    New Contributor II
    3 years ago

    Well I am guessing only with this hub (starter kit?), it looks like they offer a more sophisticated system which appears to be completely different.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      A Homelife "starter" package?  Cox must appreciate minimal security.