Hi Conqdad57, I work from home and depend on a reliable internet connection, so I understand how service outages impacts our customers. I'm sorry you've been without service for over 24 hours! I can help. Cox provides the Support Forums to help customers obtain technical support and exchange ideas with other customers. Billing, account, and outage questions require sharing personal information, so these topics aren't suited for a public forum. For further assistance, please email us at cox.help@cox.com with your full name and address.