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nhoang1's avatar
nhoang1
New Contributor II
2 months ago

Cox Panaromic Gateway with Wi-Fi 6E vs iPhone 15 Pro Max

It is CGM4981 (PW8) model which I had it exchanged to the old one (PW7) recently. And , my iPhone was updated with IOS 18.0.1. And, the issue is - WIFI is lost when upstair (and iPhone was supposed t...
DannyS's avatar
DannyS
Moderator
2 months ago

Hello nhoang1, if losing your home networks connection once you go upstairs. Being that the modem was replaced recently. You may need to reinstall your pods. We would recommend when setting them back up to bring them to the room where the modem is located. Then reinstall them using the app. This may help with the coverage concerns upstairs once the pods are returned to their prior locations.