Forum Discussion

cjinnebraska's avatar
cjinnebraska
New Contributor
7 months ago

Cox when power goes out.

During a power outage, does Cox signal still come to the home?  I’m considering a generator and I’m curious if i could still have internet / wifi during an outage, or if Cox loses its signal in the neighborhood when power goes out. 

  • BenNovak's avatar
    BenNovak
    New Contributor

    In our neighborhood in Broken Arrow, Ok, if we lose power, we lose internet. We have a generator but, of course, without internet access there’s no TV or any home WiFi so there’s no streaming or browsing. It’s very aggravating. We have gone to the expense to maintain home power. It seems like Cox could do their part and keep their equipment powered up.

  • CurtB's avatar
    CurtB
    Valued Contributor III

    It depends on how widespread the outage is, but if you're only experiencing a local outage in your neighborhood, then yes, you could have Internet if you had power.  A battery backup provides temporary power that allows Internet access until shutdown occurs.  If you had a generator, you could have continued Internet access during the local outage.