Forum Discussion

seper8tor's avatar
seper8tor
New Contributor II
6 years ago

COX won't update customer provided modems after screwing up Gigablast speeds....

I have Gigablast service that is now suddenly topping out at 300mbps DL and 5mbps UL.  Up until last week I had full 1000mbps speed DL and 40mbps UL.  My modem is a Motorola MB8600.  Its obvious that...
seper8tor's avatar
seper8tor
New Contributor II

I WISH COX SUPPORT WOULD GIVE ME AN UPDATE ON THE MB8600 MODEM ISSUES!

OpenBSD's avatar
OpenBSD
Contributor II
6 years ago

seper8tor for testing purposes do you think you can try bypassing your router and connect directly to your modem with a cat cable to a computer. It solved Steelbender's speed issue and he was able to determine it was actually his router that was the bottleneck. I'm wondering if your router might also be the culprit. Not to say you don't actually have a Cox issue.