Hi David,
I apologize that you have not received a response to your request to cancel service through chat support. If you are canceling because of an issue with our services we want to help get it fixed. Please reach out to us privately at cox.help@cox.com and please include your full street address and a link to the forum post.
Greg
Email sent as directed. Included all required information. I’ll be sitting here holding my breath for Cox to get around to responding to me in a timely fashion.
Thanks for letting us know. We will be sure to respond to you there shortly.
