Cox's Failure to Support Gigablast
First off all I work from home and depend on a stable connection with good bandwidth... When the opportunity came up to upgrade to Gigablast I bought a brand new Arris SB8200 and upgraded my account....
Forum Discussion
I've tried five times to enlist the help of technical support due to my speeds dropping from 800 to 350mbps. In each case the situation is unresolved. I'm weary of this 3-month-old problem and the pricing hardly justifies the service.
Hi @Akasonny
I know how frustrating it is to get slow speeds. Please email us at cox.help@cox.com with your full name and address. And we can further troubleshoot these speed issues
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to get slow speeds. Please email us at cox.help@cox.com with your full name and address. And we can further troubleshoot these speed issues
Ben S.
Cox Support Forums Moderator
