I've seen some older posts, but I'm concerned about the data usage meter. I got a notification that I have used half my allotment in just a few days. The vast amount of usage is supposedly in "other" which has supposedly used hundreds of gigabytes of data in the last few days, even though no one has been home for the vast majority of those days. No wifi connects are open, so it appears to not be tracking actual usage correctly.
I have had this problem, mainly in the summer for about 2 weeks. I will go along with a average use of about 30 a day all year long and then in july, it goes wonkie and holds at about 70- 100 a day for about a week, with no changes. There seems to be alot of stuff updating at that time. Apple mainly. I can not figure it out, and I tried for a while. I am just telling you this so you know your not crazy. This is my 3rd year of this phenominon.
Do you have a ring camera or video surveillance? What about amazon echo or dot? If you the amazon devices, make sure you turn em off when you are not at home. The will start a loop of listening/transmitting/receiving and chew up data. Also, they share bandwidth with other amazon devices. Cameras can use a LOT of data if they are sending to remote sites, ring doorbells are good for that.
Last but not least, make sure no neighbors have your wifi pwd. Years ago I worked with someone, who's son was trying to be nice to a girl, and gave her the wifi pwd, and next thing you know the entire neighborhood had it.
I do have echos and Ring cameras, but they are not new. They've never used this much data. Confusingly, Friday, Saturday, and Sunday when we were home we used 50-100GB / day. That makes sense if we were both streaming all day. Monday, when we were not home, we used about 17GB, which also seems reasonable. But then Tuesday, Wednesday, Thursday when we were also not home, we used 250-350 GB / day, which is outrageous.
I double checked and there aren't any open networks. We have a secure password and no kids, so it seems unlikely that there was any outside access.
One more update:
The Cox app doesn't appear to have device-by-device data usage anymore. Or at least I can't find it anywhere it's supposed to be according to Cox's website or other tutorials. It's not been helpful for troubleshooting.
The online data usage site shows my usage is about what it should be - roughly 12-20 GB/ work day, more on the weekends or if I download a big file. I still have no idea what caused massive data spikes seemingly at random, but it doesn't appear to be any of the devices on my network since they otherwise act normally.
it is supposed to show you the amount of data each device has used. I cannot use the app any longer or I would walk you through it, but you can call Cox and request to speak to someone in CAG and they can help you with it!
What router are you using? Any chance there's a built in tool for checking data utilization? Google will show data up/down by device with options to present real time/ 1 day/ 7 day/ 30 day stats.
I have some Deco XE75s. Sadly they don't have their own data usage monitor.
If you had the pano modem, we could use the cox pano app and see what was using data.
