Forum Discussion

shaun_yockelson's avatar
shaun_yockelson
New Contributor
2 years ago

DOCSIS 3.1 Upstream in New Orleans Area?

I have an Arris Surfboard 8200 modem and pay for Gigablast service in the New Orleans area. My modem shows a blue light for bonded downstream, but green light for upstream. Modem status shows 4 upstream bonded channels with power all 45.5 dBmV or greater. Is the upstream light staying green instead of blue because of a line issue, or is it because DOCSIS 3.1 upstream is not supported yet in my area?

DOCSIS 3.1
new orleans
upstream
  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    I don't think New Orleans gets upstream OFDMA(DOCSIS 3.1) which is needed for the blue upstream light. Hopefully soon.