Forum Discussion
Here are consecutive results from speedtest and iperf3. I am well aware that the iperf3 server is significantly further away. I have run speedtests to a server in the same Fremont, CA data center and seen results consistent with the Phoenix results, I just couldn't find the server ID to enter in Speedtest-cli for purposes of this comparison. I'll also now that today's iperf results are the best I've seen yet.
taylor in taylor-kbox in ~
❯ iperf3 -c iperf.scottlinux.com -4
Connecting to host iperf.scottlinux.com, port 5201
[ 5] local 192.168.0.153 port 32972 connected to 45.33.39.39 port 5201
[ ID] Interval Transfer Bitrate Retr Cwnd
[ 5] 0.00-1.00 sec 2.75 MBytes 23.0 Mbits/sec 12 52.3 KBytes
[ 5] 1.00-2.00 sec 730 KBytes 5.98 Mbits/sec 8 17.0 KBytes
[ 5] 2.00-3.00 sec 730 KBytes 5.98 Mbits/sec 2 26.9 KBytes
[ 5] 3.00-4.00 sec 730 KBytes 5.98 Mbits/sec 8 11.3 KBytes
[ 5] 4.00-5.00 sec 365 KBytes 2.99 Mbits/sec 5 11.3 KBytes
[ 5] 5.00-6.00 sec 365 KBytes 2.99 Mbits/sec 6 11.3 KBytes
[ 5] 6.00-7.00 sec 365 KBytes 2.99 Mbits/sec 6 11.3 KBytes
[ 5] 7.00-8.00 sec 730 KBytes 5.98 Mbits/sec 3 15.6 KBytes
[ 5] 8.00-9.00 sec 365 KBytes 2.99 Mbits/sec 5 18.4 KBytes
[ 5] 9.00-10.00 sec 365 KBytes 2.99 Mbits/sec 8 9.90 KBytes
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate Retr
[ 5] 0.00-10.00 sec 7.38 MBytes 6.19 Mbits/sec 63 sender
[ 5] 0.00-10.03 sec 6.64 MBytes 5.56 Mbits/sec receiver
iperf Done.
taylor in taylor-kbox in ~ took 10s
❯ speedtest
Retrieving speedtest.net configuration...
Testing from Cox Communications ([IP REDACTED])...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by Cox - Phoenix (Phoenix, AZ) [DISTANCE REDACTED]
Testing download speed................................................................................
Download: 164.75 Mbit/s
Testing upload speed......................................................................................................
Upload: 10.63 Mbit/s
Are you speed test results based on being hardwired directly to the modem, router, or wireless? In regards to internet speed, third party speed test services are off of Cox's network and may not provide an accurate picture of your speed experience on Cox's network. These tests do not measure only the speeds that the Cox network delivers, but they also demonstrate how long it takes to download/upload data across many elements of the internet connection, including the Cox network, the public Internet, the network the speed test service is connected to, and your home network, devices, and browser settings. However, I believe they are still useful and should return results in the same ballpark as the Cox Speed Test Tool. I’m happy to troubleshoot with you so we can further investigate the speed problems.
Jonathan J
Cox Moderator
- taylor853454 years agoNew Contributor II
Hi @jonathanj,
The specific test results that I posted here were from a desktop machine with a wired connection to my router. However, as I mentioned in my initial post, I performed a similar round of testing with my computer hard-wired directly to the modem. While the results were marginally better, the 1mbps difference was small enough to be attributed to standard network overhead.
I have run numerous tests on speedtest.net, specifically choosing servers which were geographically distant and NOT hosted on the Cox network, and results achieved through speedtest.net and fast.com consistently show results in the neighborhood of my plan's 150 Down/10 Up rates. I also specifically ran several tests to the BayNIC speedtest server in Fremont, CA, which is hosted in the same Hurricane Electric datacenter as iperf.scottlinux.com, the public iPerf server that I have been using to run my iperf tests.
Regarding iPerf and iperf.scottlinux.com, that server is confirmed to have at least 1 Gbps upstream and downstream, and in running off-site iPerf tests outside of my home network (i.e. via the T-Mobile network and my work's enterprise network) I have consistently been able to achieve upstream and downstream results to that server well above what I see at home, indicating that there are no bottlenecks on the server side.
Note that iperf is just the best tool I have found to specifically test speeds outside of the widely used speed test platforms, but the upstream results I see via iPerf are consistent with the transfer rates I see with real world loads such as Plex Media Server streaming, syncing to Google Drive, syncing my devices remotely via Syncthing, or performing large file transfers over an OpenVPN connection. Under all of these loads, my upstream transfer rates are consistently in the range of 2.5-4.5 Mbps up
I should also note that neither I nor the Cox support rep that I spoke to on the phone have found any evidence of packet loss on my modem, and in the past I have been able to consistently achieve 8-10 Mbps upstream using my current hardware configuration, so I am increasingly convinced that this is not a hardware issue on my end.
If you have any additional suggestions for further troubleshooting, I am all ears.
- Allan4 years agoModerator@Taylor85345, I recommend sending us an email with your full name, address and a link to this thread to cox.help@cox.com so we can look into this issue further for you. -Allan, Cox Support Forums Moderator.
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