Forum Discussion

bohenlv's avatar
bohenlv
New Contributor
2 years ago

Email contacts export as CSV, NOT vCard

I try to back up my Contacts folder monthly, exporting as a CSV file. Suddenly, this month, the CSV option is not available, only vCard (worthless for my purpose). Please restore the functionality ...
  • Darkatt's avatar
    Darkatt
    2 years ago

    try clearing your cached files and cookies or try a different browser. I just checked MY webmail on 3 different accounts all will allow me to export contacts as csv or vcard. 

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

I have been seeing reports of people having problems with certain Cox webpages while using a phone browser. Just FYI if you are using a phone. If so, try from a laptop or desktop.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    Can also try with a phone or tablet, "Use desktop version". It's different for the various browsers, how to do that, but works well also. 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      I had problems with using the desktop version too. The moderator's badges wouldn't show. YMMV when it comes to Cox and mobile browsers. Might not be relevant to OP's problem though.