Marissa_D
2 years agoNew Contributor
Emails missing
I cleaned out thousands of emails, down to 1422 (less than 90 days), webmail still says 100% quota. Missing 3 days of emails. Chat with CS got me nowhere. How do I get these emails??
If your webmail is full, those emails are LOST! If you are cleaning your emails using a MAIL CLIENT, that's useless as well. Login to Cox WebMail and start deleting from there, making sure that after every few hundred, you go to the trash folder and empty IT as well! Last, at the bottom of the list of folders on Webmail you will see something that says personal folders or MY folders, or something like that. Open it up and look for deleted items, deleted messages, Deleted, JUNK Spam, etc etc, and ensure you empty THOSE folders, and then go back to the trash folder and empty it. Combine this with ALL the info everyone else has provided.