Forum Discussion

rmechanico's avatar
rmechanico
New Contributor
3 years ago

equipment scam

I have the same problem for over a year the technician replaced my modem to fix a repair with the internet and brought my modem out to the truck and returned with a new one  and said he would return the used modem. i have called and called and called about the return on my bill , said it was corrected but never was!

  • BenS1's avatar
    BenS1
    Former Moderator
    3 years ago
    Hi @Rmechanico
    I know how important it is for you to have the equipment charge investigated. Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. Please email us at cox.help@cox.com with your full name/full address and your inquiry.

    Ben S.
    Cox Support Forums Moderator