FCC Complaint
Someone please tell me who is lying. Filed a complaint with the FCC while chatting with online support, forums, social media, phone, and cox customer care. Finally had to get a (2nd) tech to come ...
Forum Discussion
times are crazy right now
Agree, but you'd think that their priority would be to update the people who are paying them money on a monthly basis. I've combed through tons of complaints just here on the forums of tons of people having similar issues to me in my area in southern California, Vegas, and Phoenix area and they give the same answer that something else must be going on.
We know that nodes,wiring, and stuff can get outdated... we KNOW... now just let us know the plan of attack to get us all back up to speed (pun intended) on a consistent basis. Because everyone is streaming everything right now, I get my connection bogged down from 9am to 10pm or later every day.Going through the same thing right now, but i think they would rather waste time and money than admitting something is wrong. Roll trucks and tell people your going to charge them $75...
- Hello, it would appear we may have had a tech out today. It's our hope that the concerns are being addressed. If you would need any additional assistance? Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address to get started.
Those scum bags wanted me to upgrade to some ** monthly service plan or pay them to come see what's going on. They know *** well what's going. This started to become a progressively worse issue since February this year. Everyone on here needs to file with the FCC and get them to be held accountable for screwing us over.
facts
