I’ve been without internet since Thursday night. I’ve had a tech come over on Friday 8/16 and Today 8/17 but the issue has not been resolved. I feel like I’ve been lied to and played with and still cant not connect to the fiber internet.
I have just upgraded to fiber couple of weeks ago as well and have been down since Thursday night with no ETA
I'm sorry to hear you've been without service so long. I'd like to review this further. Please email us at cox.help@cox.com Thank you.
I did email cox several times, but there is no ETA for a fix. Today is day 4 without internet and I’m sure Cox doesn't care.
2007marinho, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by email at cox.help@cox.com.
Cox Support Forums Moderator
