Fluctuating Upload Speeds
Since about a month ago I've been having some terrible issues with my upload speed, here is what it's currently at right now:
https://gyazo.com/8f25a6217a981c65a4cf9cfe61365105
My husband stre...
Forum Discussion
same issue here bud
- @Zurq, your case has been escalated to our maintenance team, as of 11/12/19. We will be keeping a close eye on this escalation until the issue is resolved. For additional support, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
any update on my case, I had seen a cox truck on the next street next to me, but never in front of my house.
I have a prediction. Cox is going to say something along the lines of, "We've been monitoring your internet connection and see that your modem signal levels have sometimes been outside normal acceptable levels. Please email us at cox.help@cox.com so we can schedule a technician to go to your house to fiddle with our hardware... I mean your hardware to fix the issues you are having. We not admit that our hardware is ever at fault, and no you will not be reimbursed for you troubles. If out technician (contractor that knows very little) determines you have a hardware issue then you will be charged a service fee of $75.00".
