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butrflysmooches's avatar
butrflysmooches
New Contributor III
6 years ago

Fluctuating Upload Speeds

Since about a month ago I've been having some terrible issues with my upload speed, here is what it's currently at right now: https://gyazo.com/8f25a6217a981c65a4cf9cfe61365105 My husband stre...
bad service
connection issues
slow upload
upload
butrflysmooches's avatar
butrflysmooches
New Contributor III

This is the log from the new modem that was installed lastnight at 7:55PM as seen marked with yellow, the modem was activated at around 8:10PM with no issues to download or upload speeds as shown in the log.

At around 12PM today which I know believe to be at 12:33PM the issues with upload speed began to occur again (marked with red) and are persisting still right now. This is a new modem, this issue was also occurring with my old modem, but I didn't think to look at it's logs. Something is definitely wrong here. 

https://i.gyazo.com/675ff80b64e73f0ab61055fb4de3ff2c.png

Procedure Status Comment
Acquire Downstream Channel 957000000 Hz Locked
Connectivity State Ok Operational
Boot State Ok Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables
1 Locked QAM 256 33 357000000 Hz 8.4 dBmV 40.3 dB 8 0
2 Locked QAM 256 34 363000000 Hz 8.5 dBmV 40.9 dB 0 0
3 Locked QAM 256 35 369000000 Hz 8.5 dBmV 40.3 dB 0 0
4 Locked QAM 256 36 375000000 Hz 8.8 dBmV 40.3 dB 0 0
5 Locked QAM 256 37 381000000 Hz 8.9 dBmV 39.5 dB 0 0
6 Locked QAM 256 38 387000000 Hz 9.1 dBmV 39.9 dB 0 0
7 Locked QAM 256 41 405000000 Hz 9.1 dBmV 39.9 dB 0 0
8 Locked QAM 256 42 411000000 Hz 9.3 dBmV 39.5 dB 0 0
9 Locked QAM 256 43 417000000 Hz 9.1 dBmV 39.9 dB 0 0
10 Locked QAM 256 44 423000000 Hz 9.1 dBmV 39.9 dB 0 0
11 Locked QAM 256 45 429000000 Hz 9.3 dBmV 39.9 dB 0 0
12 Locked QAM 256 46 435000000 Hz 9.1 dBmV 39.9 dB 0 0
13 Locked QAM 256 1 783000000 Hz 10.0 dBmV 38.9 dB 6 1
14 Locked QAM 256 2 789000000 Hz 10.1 dBmV 40.3 dB 0 0
15 Locked QAM 256 3 795000000 Hz 9.8 dBmV 38.9 dB 0 0
16 Locked QAM 256 4 801000000 Hz 9.3 dBmV 38.9 dB 0 0
17 Locked QAM 256 9 831000000 Hz 9.8 dBmV 38.9 dB 0 0
18 Locked QAM 256 10 837000000 Hz 9.5 dBmV 38.9 dB 0 0
19 Locked QAM 256 11 843000000 Hz 9.0 dBmV 38.9 dB 0 0
20 Locked QAM 256 12 849000000 Hz 9.5 dBmV 38.6 dB 0 0
21 Locked QAM 256 17 879000000 Hz 9.4 dBmV 38.9 dB 0 0
22 Locked QAM 256 18 885000000 Hz 8.4 dBmV 38.6 dB 6 0
23 Locked QAM 256 19 891000000 Hz 8.6 dBmV 38.6 dB 0 0
24 Locked QAM 256 20 897000000 Hz 9.4 dBmV 38.9 dB 9 0
25 Locked QAM 256 21 903000000 Hz 8.5 dBmV 38.6 dB 0 0
26 Locked QAM 256 22 909000000 Hz 8.8 dBmV 38.6 dB 0 0
27 Locked QAM 256 25 927000000 Hz 9.3 dBmV 38.9 dB 13 0
28 Locked QAM 256 26 933000000 Hz 9.6 dBmV 38.6 dB 16 0
29 Locked QAM 256 27 939000000 Hz 10.0 dBmV 38.6 dB 12 0
30 Locked QAM 256 28 945000000 Hz 10.0 dBmV 38.9 dB 8 0
31 Locked QAM 256 29 951000000 Hz 9.6 dBmV 38.6 dB 0 0
32 Locked QAM 256 30 957000000 Hz 10.4 dBmV 38.6 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 16900000 Hz 37.8 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 37.8 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 29900000 Hz 37.8 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 36300000 Hz 39.3 dBmV
5 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
OpenBSD's avatar
OpenBSD
Contributor II
6 years ago

Your upstream power levels are too low. Also, have you ever wondered why Cox in Arizona has a maximum upload speed of 35 megabits per second? That 35 is for the Gigablast tier by the way which is pretty pathetic. Some other states that Cox does business in can get the same download and upload speeds. You are also sharing bandwidth within a certain population area. So you will rarely ever see consistent upload speeds. They will dwindle down to next to nothing at times.