Networkuser125
22 days agoNew Contributor
Gaming connectivity issues.
Hello,
This month, I've been experiencing intermittent ping spikes while gaming, where my ping suddenly increases dramatically for a few seconds and then returns to normal. I’ve followed all the troubleshooting steps recommended by the game’s support team, but they suggested it might be related to my ISP routing.
I’m using an Ethernet connection with 1 Gbps speeds, and I've noticed that during these spikes, my receive kb/s drops to 0. Unfortunately, the game support hasn’t been able to resolve the issue, so I'm hoping Cox can assist me with this.
Thank you for your help!