Forum Discussion

Martin33's avatar
Martin33
New Contributor II
3 years ago

Gateway modem keeps disconnecting from PC

I recently got a brand Gateway modem/router. The Wifi connection is fantastic!! The issue I am having is I have a PC that I have connected directly to the modem via an Ethernet cable. If I walk...
  • Bruce's avatar
    Bruce
    3 years ago

    First, I'd try to update the drivers of your Ethernet NIC.

  • FacMan's avatar
    FacMan
    3 years ago

    I had something like this happen following a windows 10 to windows 11 update.  The solution turned out to be resetting the connection which I did by unplugging the network cable, waiting a bit and reconnecting.

Martin33's avatar
Martin33
New Contributor II
3 years ago

Thanks for all the advice!! I was able to solve the problem buy turning off Sleep mode.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    When a PC goes into Sleep, all your work is automatically saved.  You shouldn't have had to reboot to regain networking.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    The problem may be within 1 of your Networking Services.  I check mine and all Startup Types are set to Manual and Recoveries Take No Action.  You didn't mention if you updated the drivers of your NIC.