Forum Discussion

Stabteam23's avatar
Stabteam23
Visitor
4 hours ago

I am tired of speaking to AI. This is the worse cable company I have ever had

Over the past 24 hours my internet continues to buffer.   Like always I can never get to a live agent.  And the bots are no help.    Does anyone else have a solve?  

  • Good morning, Stabteam23. I can understand how buffering for 24 hours would be upsetting and I apologize you could not reach a live agent. I'd like the opportunity to assist you; however, the public forum isn't suited to protect the personal information I will need to do so.  Please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.