Here is an update.
I was not able to get any help from Cox Technical Support. I have Cox Complete Care but I did not get any help other than being told that they are within their right to have the wrong geolocation and I was read the disclaimer.
I sent an email request to one of the database geolocation sites and made a reuqest to have my geolocation changed.
Here is the response:
Dear Requester,
We have reviewed and accepted your correction for IP range 24.xxx.xx.xxx/32. The corrected data should appear in next Friday’s update. We will not send additional confirmation emails for separate corrections (you have submitted) that are accepted within the next 24 hours.
It seems that I may have a resolution. If it works.